This is simple…I stand behind every single one of our products, and I want you to feel as good as about them as I do. That’s why your purchase is protected by The Brainience Way. If you’re not 100% satisfied with your purchase for any reason, simply return it within 60 days – used or unused – and you’ll instantly receive a complete refund, no questions asked.
Refunds are processed in real-time, the moment you request them, but may take up to 72 hours to post to your account depending on your credit card bank.
Return instructions:
Mail us back the product with a post date that is no later than 60 days from receipt of order. You will be responsible for the shipping costs. Send back your penis pump and/or bottles (unopened or opened) to the following address:
Jetpack Shipping
285 Northeast Ave
Tallmadge, OH 44278
Please make sure to acquire a tracking number for your return shipment, and feel free to contact us at +1-855-200-1644, 9am – 9pm EST, or by email at [email protected] Please have your order number on-hand. Brainience Customer Service Representatives require an order number for assistance and quality service.